Heba Fastighets AB Leverages Digital Twins for Proactive Property Management

Heba Fastighets AB is leading the way in proactive property management by leveraging digital infrastructure, including digital twins and real-time control, according to Dagens industri. The company aims to mitigate potential building issues before they escalate, thereby enhancing tenant satisfaction. CEO Patrik Emanuelsson highlights that digitalization increases efficiency for both tenants and employees. Heba initiated its digital transformation by establishing centralized data rooms for property information, ensuring company-wide access. The subsequent phase involved implementing digital twins – detailed 3D models that enable technicians to monitor granular building details, from serial numbers to maintenance schedules. This integrated approach ensures consistent access to crucial building data. Emanuelsson emphasizes that this level of control streamlines operations by providing a single, reliable source of information for all stakeholders. By analyzing error reports in real-time, Heba identifies patterns, such as recurring issues or flaws in specific product models, and anticipates future renovation needs. The company utilizes the Internet of Things (IoT) to enable critical machinery to self-report potential failures. Data from property inspections is also integrated for comparative analysis. Emanuelsson describes this synergistic use of digital tools as "smart förvaltning" (smart management), directly supporting the company's operational objectives. Through the implementation of IoT and digital twins, Heba is shifting from a reactive maintenance model to a proactive, data-driven approach in property management, focusing on predicting equipment failures and addressing issues before they arise.