Heba Fastighets AB Pioneers Proactive Property Maintenance with Digital Twins

Heba Fastighets AB is revolutionizing property management through the strategic use of data, digital twins, and real-time monitoring. The company has established a sophisticated digital infrastructure that enables continuous monitoring, analysis, and self-learning capabilities for its buildings. This approach is designed to proactively address potential issues and minimize common tenant frustrations, such as equipment failures. CEO Patrik Emanuelsson stated that Heba's core ambition is to "discover the problems before they occur," thereby improving efficiency for both tenants and employees. The company's digitalization process commences with "datarummen" (data rooms), serving as centralized hubs for up-to-date property information. This is further enhanced by "digitala tvillingar" (digital twins), which are accurate 3D models of properties. These models allow technicians to effectively track installations and manage maintenance schedules. Emanuelsson highlighted that this integrated system "knots the house together structurally and gives us control over the details," ensuring consistent access to critical information for all stakeholders. This technological framework underpins Heba's concept of "smart förvaltning" (smart management). Within this model, maintenance reports undergo real-time analysis to identify recurring faults, product defects, or upcoming renovation requirements. Data from inspections is systematically recorded and compared, while Internet of Things (IoT) devices empower critical machinery to autonomously report impending failures. By integrating these advanced digital tools, Heba effectively transitions its property management approach from reactive to proactive.