Heba Fastighets AB Leverages Digital Twins for Proactive Property Management

Heba Fastighets AB is leading the way in proactive property management through an advanced digital infrastructure, as reported by Dagens Industri. The real estate company is leveraging digital twins, real-time data analysis, and the Internet of Things (IoT) to move beyond conventional methods and anticipate common tenant issues, such as equipment malfunctions. CEO Patrik Emanuelsson explained that the company's objective is to utilize digitalization to proactively identify problems, thereby improving efficiency for both tenants and staff. This digital transformation began with the establishment of "data rooms"—centralized repositories for all property information—to ensure organizational accessibility and maintain up-to-date records. The subsequent implementation of "digital twins" involves creating three-dimensional models of properties, enabling detailed monitoring from installation serial numbers to scheduling essential servicing and replacements. Emanuelsson emphasized that this technology unifies building data, ensuring consistent information for all stakeholders. Heba also analyzes maintenance reports in real-time to identify patterns, such as recurring issues, product defects, or impending renovation requirements. Data from routine inspections are tracked over time, and critical machinery is equipped with IoT sensors to self-report when nearing a point of failure. Emanuelsson described this integrated approach as "smart förvaltning" (smart management), where digital tools directly support operational activities, fostering a predictive and more efficient management system.